BACK OFFICE SERVICES

iSpeakSolutions offers back office services to corporations who require assistance with their back offices. We have a well-trained team composed of members who are trained to support organizational and auxiliary processes. Allow us to help you with your administrative activities so that you can focus on the core operations of your company.

OUR BACK OFFICE SERVICES INCLUDE TASKS SUCH AS

  • Handling both incoming and outgoing communications
  • Chat and email support
  • Data entry
  • Virtual assistance

 

iSpeakSolutions is the industry leader when it comes to back office services. We have helped companies from all over the globe with high quality BPO services that will support the efficiency and productivity of your business. Our mission is to help improve your bottom line by reducing your investment in the back office processes.

Improving Your Back Office Processes

Data Entry – Most businesses don’t want to deal with data entry tasks, and that’s why they prefer to outsource it to call centers in the Philippines. We at iSpeakSolutions have skilled data entry specialists who are able to provide efficient, fast, and cost effective services.

Email Support – Email is the most popular form of communication within the corporate world. Even with all the advances in Information Technology, people still use email to communicate with each other. It is an effective communication tool for businesses and is also used as a marketing tool. Aside from being a primary mode of communication, email is also used for CRM activities and data transmission.

Chat Support – iSpeakSolutions also provide chat support services that allow businesses to respond to queries about their products and services right away. A live chat on the website is like having a friendly and knowledgeable sales person at a brick and mortar store.

Virtual Assistants – We have more than 11 years of experience in the industry performing different tasks that include call answering, data entry, event planning, correspondence management, scheduling appointments, and a lot more.

Our staff members are well-trained to provide high quality back office services. By outsourcing the tasks to us, you will be able to save time and money. Not only that, the operations of your company will become more efficient and the productivity will improve.

HOW IT WORKS

Take a general look at the process that we use when implementing a new project

1. Overview

Tell us what you are looking for

2. Preference

iSPEAKsolutions will then arrange for a final interview with the agents shortlisted for your campaign

3. Sign up

Once agents are selected the contract is sent out for you to sign and invoices to be settled.

4. Product training

We setup your dialer, start your product training, and GO LIVE.

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How much do we charge

Let us give you a no-obligation free quote today